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Pharmacists dispense from the Dispensing queue. NduMed picks stock batches for you (earliest expiry first), deducts the stock and charges the patient.

The queue

Open Dispensing. The list shows prescriptions that are Not yet dispensed or Partially dispensed. If the doctor overrode an allergy warning, the override reason is shown on the dispense form.

Dispense a prescription

1

Open the prescription

Read the drug, dose, route, frequency and duration the doctor wrote, and any allergy override.
2

Choose the Formulary drug

Doctors type drug names freely, so you pick the matching active drug from your formulary.
3

Enter the Quantity

The number of dispense units (for example tablets) you are issuing now.
4

Controlled drugs: enter the Authoriser

For a drug marked Controlled substance, enter the username of a second person who is authorising the issue. See below.
5

Complete or leave open

Tick This completes the prescription if nothing more will be issued. Leave it unticked to issue the rest later; the prescription stays Partially dispensed.
6

Select Dispense

Stock is deducted and the charge (unit price x quantity) is added to the patient’s bill.

How stock is chosen

NduMed issues from the batch that expires first (first-expiry-first-out) and skips expired batches. If there is not enough unexpired stock you see “Not enough non-expired stock to dispense that quantity.” Receive more stock or dispense a smaller quantity. See Formulary and stock.

Controlled drugs

A controlled drug needs a second, different, active user with authority to approve controlled-drug dispensing. By default only Administrators have this authority.
  • Enter their username in Authoriser.
  • You cannot authorise your own dispense.
NduMed records the authoriser’s username but does not ask for their password. Agree a local procedure (for example, the authoriser is physically present) and follow your hospital’s controlled-drug policy.

Common messages