Before you begin
- Your setup email. Your hospital administrator creates your account, and NduMed emails you a message titled Set up your account. The link in it works for 72 hours.
- Your hospital’s NduMed address, for example
https://stmary.ndumed.co. Your administrator can tell you this. - An authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or 1Password. You need one if your role is Doctor, Nurse, Lab technician, Pharmacist or Cashier.
If you are the first administrator of a new hospital, you receive an invitation link instead. See First administrator setup below.
Set up your account
1
Open the link in your setup email
Click the link in the Set up your account email. If it has expired, ask your administrator to use Send a reset link on your account.
2
Choose a password
Enter a new password twice and select Save password. Your password must be at least 12 characters, must not be a common password, and must not be based on your username or email. See Passwords.
3
Sign in
Go to your hospital’s NduMed address, enter your Username and Password, and select Sign in.
4
Set up two-step verification (if asked)
If your role requires it, NduMed takes you straight to the setup screen. Scan the QR code with your authenticator app, enter the 6-digit code, and select Turn on two-step verification.
5
Save your recovery codes
NduMed shows 10 recovery codes once. Print them or store them somewhere safe, then select Continue. See Two-step verification.
6
Start working
You land on Home. Your menu on the left shows only the areas your role can use.
First administrator setup
When a new hospital joins NduMed, its first administrator receives an invitation link that works for 72 hours.1
Open the invitation
The Accept your invitation page asks you to choose a Username: 3 to 60 characters using letters, numbers, dots, underscores or hyphens. Select Continue.
2
Set your password
On Set your password, choose a password and select Save password.
3
Configure your hospital
Open Settings at the bottom of the menu to set your timezone, currency, logo and colours. See Hospital settings.
4
Add your team
Create departments and staff records, then create user accounts for your team. See Staff and departments and Manage users.
5
Set prices
If your hospital uses Billing, add prices for consultations, lab tests, drugs and bed days before patients are charged. See Charges and invoices.